Contact Us

Contact Us

We’re here for you.

Whether you have a question about your order, need help with a custom request, or simply want to reach out, we’re always happy to assist.

Email Support
For all inquiries, please contact us at:
connect@crossroadslantern.com

We aim to respond within 24–48 hours.

---

Custom Orders & Photo Submissions
If you are submitting a photo for a custom candle, please include:
• Your order number
• Your preferred scent (if applicable)
• Any special notes or requests

---

Order Support
For questions about your order, please include your order number so we can assist you quickly.

---

We approach every message with care and understanding. Thank you for allowing us to be part of your remembrance journey.

Crossroads Lantern