FAQs

Frequently Asked Questions

Q: How long does it take to receive my order?
A: Orders are processed within 1–3 business days and delivered within 3–5 business days.

Q: Can I customize my candle?
A: Yes, selected products allow customization. Please follow the instructions on the product page.

Q: What if my item arrives damaged?
A: Please contact us within 3 days with photos and your order number.

Q: Do you accept returns?
A: Due to the personalized nature of our products, we do not accept returns.

Q: How can I contact you?
A: You can reach us through our Contact Us page.